Account Manager - Unarmed

West Hollywood, CA

Full Time

Experienced

Account Manager (Unarmed)

We are seeking a highly reliable and experienced Armed Site Operations Manager to join our fast growing security company in Southern California. This role is designed for leaders who are fully available, operationally strong, and capable of managing both people and client relationships in dynamic environments.

Availability Requirements

This is a leadership role that requires full flexibility.
Candidates must be available for days, nights, weekends, and holidays as operational needs require.

Minimum Requirements

Minimum 2 years of verifiable experience in both armed security and supervisory or management roles
Prior management experience is mandatory
Former law enforcement or military background is strongly preferred
Valid California Guard Card required
Strong communication, leadership, and decision making skills
Ability to respond to operational issues on short notice

Core Responsibilities

As a Site Operations Manager, you will be responsible for the end to end execution of assigned accounts, including:

Managing client relationships and acting as the primary operational point of contact
Building, maintaining, and adjusting officer schedules
Handling call offs, coverage gaps, and last minute operational changes.
Providing hands on field support and working shifts when required.
Training officers and reinforcing company standards and culture.
Developing, implementing, and maintaining site specific SOPs.
Supporting onboarding and ongoing development of assigned teams.
Collaborating closely with executive management and HR.

This is not a desk only position. Managers are expected to remain operationally engaged and visible in the field.

Training and Advancement Path

Phase 1: Cross Training and Field Integration (Weeks 1–6)
Candidates begin as flex officers to learn operations from the ground up. This phase focuses on understanding company policies, culture, client expectations, and field execution across multiple sites.

Phase 2: Management Training and Evaluation (Weeks 6–8)
Formal management training begins, including HR onboarding, manager assessments, SOP reviews, scheduling systems, and account management responsibilities.

Phase 3: Site Operations Manager Assignment (Week 8 and Beyond)
Upon successful completion, candidates are promoted to Site Operations Manager and assigned their first client accounts with full operational responsibility.

Compensation and Incentives

Base hourly rate: $22–$24 per hour
Managers receive incentives on all hours managed, not just hours worked
With incentives, effective hourly compensation can reach up to $30 per hour
Performance bonuses available based on account execution, reliability, and leadership

Why Join Us

You will be part of one of the fastest growing security companies in Southern California, where strong leadership is recognized, growth is structured, and managers are empowered to build teams, develop accounts, and advance professionally.

If you are a disciplined leader with strong availability, management experience, and the drive to grow, we want to hear from you.

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Do you have a valid BSIS Guard Card?*

Do you have a Valid BSIS Firearms License?*

Do you possess a complete black suit ensemble, including black slacks, black dress shoes, a black button-up shirt, a black tie, and a black blazer?*

Can you confirm that you have a minimum of two years' experience in a supervisory role, and could you provide references for us to verify this experience?*

Do you have access to highly reliable transportation, and are you willing to commute between various account locations as required by the role?*

Do you have an open Schedule?*

Do you own any Gear such as Tactical Black Pants (Cargo), Duty Belt, Security Vest, or other?*

Have you read and understood the job description?*

Are you a US Veteran?*

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